Rev up revenue with CRM – Pro Tips
So, you think you’re ready. You know what “flavour” of stack you’ll need. Here are our top 5 tips for how you go about implementing your CRM tools. 1. Get the process right first, then automate. Many companies are so eager to get started with...
Are you ready for a CRM?
At 321, we often get asked “which CRM should I use?” And, like most great questions, there’s no easy answer. However, in this post we’ll share some of our lessons learned (often the hard way!) from our experience implementing a variety of CRM, marketing automation and...
Beyond feature requests
A Broader Approach to Product Roadmap Input Let’s be clear: we’re all for feature requests. They’re definitely imperative. Managing feature requests and prioritizing new features based on client feedback and other market research and insight is key, key, key to...
321 Brain Food: The Startup Canon Edition
Our Take on the Best Books to Get Growing As far as we know, there’s no such thing as the Startup Canon, but, hey, why isn’t there? Based on our adventures, founders and startup folk are the curious kind and always keen to learn more (most especially when it’s...